Pool not behaving? We'll sort it.
When something packs up mid-summer, you need it fixed yesterday. 25 years of pool kit, fast turnaround on common parts, honest diagnosis and clear pricing.
On Time, Every Time
Booked windows we actually keep.
25 Years Experience
Local trade, local knowledge.
Eco-Friendly Products
Safer products, fewer chems where possible.
Fully Insured
Public liability, peace of mind.
Six things that go wrong most.
Pool kit fails the same way over and over. Here's how we handle each.
Pumps & motors
Symptom: Loud, leaking, tripping the breaker, or just not turning on.
Fix: Diagnose, replace with a like-for-like unit, and dispose of the old.
Same-week typicalFilters
Symptom: Pressure climbing fast, water cloudy, debris coming back through the returns.
Fix: Backwash, cartridge rinse, media change, multiport rebuild, or full unit swap.
24–48 hr typicalSalt chlorinators
Symptom: Cell light blinking, low chlorine, or board errors on the controller.
Fix: Clean and reverse-polarity test the cell, replace if dead, or swap the board.
48 hr typicalLeaks
Symptom: Water level dropping faster than evaporation, damp paving, ground subsidence.
Fix: Pressure-test plumbing, dye-test the shell, repair or replumb.
1 week typicalLights
Symptom: Bulb out, flickering, or water in the niche.
Fix: Replace bulb, gasket and (if needed) housing. Always use isolating transformers.
Same-weekHeat pump repairs
Symptom: Heat pump short-cycling, water taking forever to warm, controller errors or flashing fault codes.
Fix: Diagnose sensors, controller, refrigerant levels. Coordinate with the brand for parts.
1 week typicalThree steps. No surprises.
Diagnose
On-site visit, hands on the equipment. We tell you exactly what's going on — no guesswork.
Quote
Written quote within the same day. Parts costs, labour, and time. No hidden extras.
Fix
Most jobs same-visit when parts are available — supplier network covers common parts with fast turnaround. Larger jobs scheduled within the week.
Most repairs done within the week.
Most repairs completed within the week — common failures often sorted on the spot when parts are available, specialty parts ordered direct from supplier with next-day shipping where possible.
Common questions.
Can you fix a pool you've never serviced?
Yes. Call-out repairs are bread and butter. We'll diagnose first, quote second, fix once you've said yes.
How quickly can you get to a broken pump?
Same-week, often same-day for emergency calls. Common parts available through our supplier network for fast turnaround.
Do you offer a repair warranty?
Workmanship guaranteed for 12 months. Parts carry their manufacturer warranty (usually 1–3 years depending on item).
Do you charge a call-out fee?
No call-out fee — the assessment is free, you only pay if work proceeds. If the diagnosis turns up something I can't fix on the spot, you'll get a clear quote before any further work.